Charlotte is Costa Coffee’s Global Chief Digital and Information Officer, leading the company’s technology delivery and driving the digital transformation agenda, as a member of Costa’s Global Exec. An experienced digital leader, with roles spanning over 22 years across multiple industries, her career has focused on delivering digital transformation and complex technology-enabled business change.
She has driven business value through digitally enabled business models, complex integration and merger experience. Scope of roles have included Client/Customer facing digital product teams as well as delivering enterprise technology and all aspects of infrastructure across global organisations.
Being able to contribute to and be part of an organisation that really changes lives in the communities within which it operates and partners, was too good an opportunity to miss. I am passionate about the role and impact that education can have on people’s lives, and in particular, the importance that this has in helping advance more women into jobs and being able to influence and improve outcomes for them. The number of people positively impacted by the work of the foundation is truly inspiring!
Outside of work, Charlotte is kept busy with her 3 young children; she is passionate about supporting women in Tech and actively participates in mentoring and network initiatives. She also loves her Peloton bike, when she can find the time to go for a spin!